Terms of Service

Welcome to WestXbike (“we”, “us”). By accessing westxbike.com and/or purchasing from us, you agree to these Terms.

1. Definitions

Service: the Site, our products and related services. Customer/you: any person who accesses or purchases.

2. Eligibility

You must be 18+ or use the Service under the supervision of a legal guardian.

3. Accounts & Payment

Ensure your details are accurate and credentials are secure. Payments are handled by Shopify/third-party processors. By paying, you confirm you’re authorised and agree to automatic charges at checkout.

4. Prices, Taxes & Duties

Prices may change without notice. Unless stated otherwise, prices exclude shipping and any customs duties; UK VAT applies where relevant.

5. Product availability & accuracy

We aim for accuracy, but descriptions/pricing/availability may contain errors. We may correct errors and cancel affected orders.

6. Shipping & Delivery

Purchases are subject to our Shipping Policy.

7. Returns & Refunds

Returns follow our Returns & Refunds Policy and your statutory rights.

8. Prohibited Uses

No unlawful activity, IP infringement, malware, spam, or attempts to bypass security.

9. Intellectual Property

All content, trademarks and logos are owned by or licensed to WestXbike.

10. Third-Party Services

Use of third-party services (Shopify, processors, carriers) is subject to their terms.

11. Warranties & Disclaimer

Service provided “as is/as available” to the maximum extent permitted by law.

12. Limitation of Liability

To the fullest extent permitted, WestXbike is not liable for indirect, incidental, special, consequential or punitive damages.

13. Indemnity

You agree to indemnify WestXbike for losses arising from your breach or misuse.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction unless mandatory local consumer law applies.

15. Changes

We may update these Terms; changes take effect upon posting with a new effective date.

16. Contact

support@westxbike.com